4–8 weeks before the trip
- Confirm event venue(s), official schedule and team attendance dates.
- Book or hold hotel rooms; confirm cancellation and group terms.
- Identify executive/VIP travelers who need different arrangements.
- Decide which client dinners or hosted events require reservations.
- Reserve group transportation or key executive transfers.
- Review whether the hotel location works with the Monorail, Loop or planned private transport.
- Build a master traveler list with mobile numbers and arrival/departure information.
1–2 weeks before departure
- Issue the current itinerary to all travelers.
- Confirm hotel names, rooming list and payment method.
- Confirm airport transfers and exact pickup instructions.
- Reconfirm restaurant, golf, show and venue reservations.
- Add all meeting locations and transportation times to the itinerary.
- Identify one internal decision-maker for last-minute changes.
- Share the local point of contact.
Arrival day
- Monitor delayed flights for travelers using pre-arranged transport.
- Confirm where the group meets for the first scheduled activity.
- Give travelers the hotel check-in and baggage-storage plan if rooms are not ready.
- Keep the first evening realistic after travel.
Each convention day
- Confirm the next movement before the team enters the show floor.
- Allow extra time for convention traffic, security and venue walking.
- Keep dinner confirmations and pickup information accessible on mobile.
- Update the group quickly if any restaurant, vehicle or meeting detail changes.
Client hospitality
- Confirm final guest count and host responsibilities.
- Check dietary restrictions.
- Know whether the company or individuals are paying.
- Give the transportation provider the final venue and pickup time.
- Make sure the experience fits the day’s energy level and business objective.
Departure and follow-up
- Confirm airport transfer windows the evening before.
- Check for travelers with unusually early departures.
- Collect receipts or supplier documents needed internally.
- Document what worked and what should change for the next trip.
Planning note
Hotel availability, transportation operations, venue access and event-specific arrangements can change. Confirm current details for your travel dates before booking.